Phone System Call Routing as a Brand Management Tool Blog ● Contact Center ● Business Phone Systems ● Brand Management 08.01.2016 7 Minuten James Barton Regardless of business size, effective call routing is essential for customer service. But did you know that call routing also effects how customers perceive your business brand? Mehr erfahren
Business Phone Systems as a Brand Management Tool Blog ● Unified Communications ● Business Phone Systems ● Brand Management ● Cloud PBX 17.12.2015 11 Minuten James Barton Welcome to a new pascom blog series on how to use your business phone system as a brand management tool and why doing so is essential for companies of all shapes and sizes. Mehr erfahren
VoIP2Day pascom Goes To Spain News ● VoIP ● Event ● Business Phone Systems 16.11.2015 3 Minuten James Barton pascom attends VoIP2Day in Madrid Mehr erfahren
What is Skills Based Routing Blog ● VoIP ● Business Phone Systems ● Contact Center 27.10.2015 7 Minuten James Barton Skills Based Routing is a Call and Contact Centre call routing strategy. But what is it exactly, what does it do and what are the benefits? Find out in the pascom blog. Mehr erfahren
The Impact of Presence Technology on Employee Productivity Blog ● VoIP ● Business Phone Systems ● Unified Communications 16.09.2015 6 Minuten James Barton As an central tool in a UC solution, is presence management actually helping or is it a huge distraction affecting productivity. Mehr erfahren
IP PBX Business Benefits Blog ● VoIP ● Business Phone Systems ● Cloud PBX 09.09.2015 9 Minuten James Barton As a cost effective alternativea to legacy PBXs, software based phone systems (IP PBX) deliver significanlty more business benefits. Find out more in the pascom blog. Mehr erfahren
pascom SIP Trunk Plus VoIP Provider Interoperability News ● VoIP ● Interop ● Business Phone Systems ● UK 06.08.2015 3 Minuten James Barton pascom and UK SIP provider SIP Trunk Plus announce pascom VoIP phone system interoperability. Mehr erfahren
5 Phone System AutoAttendant Design Tips Blog ● Unified Communications ● Business Phone Systems ● Contact Center ● Cloud PBX 28.05.2015 7 Minuten James Barton Business phone system Auto Attendants are an essential and great feature, but is your setup working for or against your business and your customer service? Mehr erfahren
The Business Case for SIP Trunking Blog ● SIP ● VoIP ● All IP ● ISDN ● Business Phone Systems ● Digital Transformation ● Tomorrow's Workplace ● Cloud PBX 12.05.2015 4 Minuten James Barton SIP trunking adoption is on the rise, but why? Read the pascom blog to discover how more and more businesses are benefiting from VoIP and SIP trunking services. Mehr erfahren
7 Considerations for Choosing an IP Phone Blog ● VoIP ● All IP ● IP Phones ● Business Phone Systems ● Cloud PBX 30.04.2015 7 Minuten James Barton How to choose the right VoIP phone for your business is an essential step in upgrading your business communications. Follow our top 7 Tips to making the best decision for your business. Mehr erfahren
Guide To Small Business Phone Systems Blog ● VoIP ● Business Phone Systems 14.04.2015 8 Minuten James Barton As the fiscal year draws to a close, we take a look at what to look out for in the Small Business VoIP market space throughout 2015. Mehr erfahren
Guide To Effective HomeOffice Working Blog ● Business Phone Systems ● Unified Communications ● HomeOffice 13.04.2015 11 Minuten James Barton HomeOffice working is a great job perk and essential for many, but it’s not all plain sailing. Check out this blog for our best practise tips and tricks to effective remote and home office working. Mehr erfahren
pascom CeBIT 2015 Review News ● Event ● Business Phone Systems ● Unified Communications 24.03.2015 3 Minuten James Barton Another amazing CeBIT event been and gone, so let’s take a look at our highlights from CeBIT 2015. Mehr erfahren
The Future of the Asterisk Call and Contact Centre Blog ● Asterisk Phone Systems ● VoIP ● Contact Center ● Business Phone Systems 10.03.2015 2 Minuten James Barton What does the future of the Asterisk-based call and contact centre look like? Find out here as we discuss what the future holds along with Call Centre Analytics experts Loway. Mehr erfahren
pascom at CeBIT 2015 News ● Event ● Business Phone Systems ● Unified Communications 05.02.2015 2 Minuten James Barton CeBIT 2015 is just around the corner and of course the pascom team are looking forward to welcoming you to our stand. Mehr erfahren
Business Communications Trends in 2015 Blog ● Unified Communications ● SIP ● Business Phone Systems ● Mobile VoIP ● Digital Transformation ● Cloud PBX 12.01.2015 4 Minuten James Barton Looking back over the business communication trends of 2014, it is clear to see that topics such as Telecommuting, Mobile VoIP, and Unified Communications (UC) are set to continue in 2015. So here are our Business Communication Trends to look out for in 2015 Mehr erfahren
PSTN vs VoIP Which is best for your business? Blog ● ISDN ● VoIP ● Business Phone Systems 15.12.2014 10 Minuten James Barton Business VoIP telephony service adotpion is on the rise, but why is VoIP better than the PSTN? Find out here. Mehr erfahren
Snom M700 DECT Solution Review Blog ● VoIP ● Snom ● Business Phone Systems ● DECT 03.12.2014 5 Minuten James Barton Snom M700 & M65 DECT Review As unveiled during Snom’s partner event in September in Berlin, Snom have a new range of DECT devices, the first of which are now available on the market. Mehr erfahren
Yealink Reseller Conference 2014 Blog ● VoIP ● Business Phone Systems ● Yealink ● IP Phones 19.11.2014 3 Minuten James Barton pascom on Tour with Yealink 2014 So having clocked up yet another 1,564 km, 16 hours in the car and 2 more cities, our 2014 roadshow season has sadly come to an end. Mehr erfahren
10 Customer Service VoIP Features Blog ● VoIP ● Unified Communications ● Cloud PBX ● Business Phone Systems ● VoIP Phones 04.11.2014 6 Minuten James Barton Business VoIP phone systems bring a vast range of features compared to traditional phone systems and here are 10 VoIP features that are excellent for offering great customer service. Mehr erfahren