Yealink Desktop Phones

Supported Endpoints

Yealink EOL List

Provisioning: The IP phone is managed via the pascom PBX web UI.
Firmware Management: Firmware can be managed and updated via the pascom PBX web UI.
Desktop Client CTI Control: The desktop UC client can remotely control the phone, i.e. to start calls.
pascom Menu: A button on the phone will be assigned to access the pascom menu.

Yealink Provisioning

pascom phone systems are able to automatically and centrally configure Yealink IP phones. This process is known as Provisioning. For this purpose, pascom phone systems include a Default Configuration (Devices > Basic Configuration). For most deployment scenarios, these standard settings provide an ideal configuration. However, in some cases, the settings may need to be modified.

Add New Phone

1. Finding the MAC Address

MAC addresses can be found on the rear underside of the telephone.

Alternatively, the MAC address is often found on the product packaging.

2. Add Phones / Endpoints

Log into your pascom phone system and under Devices > Device list and press Add and select the option IP Telephone: Manufacturer Yealink.

Select a display name for the telephone.

Under the corresponding field, enter the Mac-Address that you have just found and noted.

To be on the safe side, use your own HTTP user and HTTP password data for the phone. This will overwrite the manufacturer’s default data during provisioning.

If you want to provision many end devices, you can set a separate HTTP password globally for all provisioning in the system settings.

3. Assigning Users

As soon as the IP phone has appeared in the Device List, it can be edited via the Edit button. Under the Assign tab, the phone can be assigned to a user (or location)

4. Apply Jobs

After saving your phone setup configurations, a corresponding prompt to apply telephony configs will appear in the job box (top of the screen). Simply start the job by clicking on the green tick.

5. Connect the Phone

Connect the phone to your network. Snom IP phones come with a built in switch, allowing you to connect the phone directly via the Ethernet port labelled as NET. Should you not have a PoE option available, connect the phone to a power supply.

Is the phone already integrated in your network?

1. Restart the Phone.

6. Function testing

The simplest method of testing whether a device has been successfully deployed is to call ones Voicemail box via *100. On successfully provisioned phones, you should now hear your Voicemail box prompts.

pascom Menu Key

Having been provisioned, the pascom menu key can be found on the second function key on the display of the Yealink IP phone. The following pascom phone system functions are available under this key:

Accessing the Yealink Web UI

In order to access the web UI of your Yealink phone, you will need to know the phone’s IP address. The following outlines the different methods of discovering the phone IP Address:

Finding the IP-Address on the Telephone

Press the OK key when the phone idle screen is active and the phone IP address, MAC Address and firmware will be displayed.

Finding the IP-Address via the pascom Web UI Device Listn

Log into the PBX Web UI and select the Devices > Device list, which provides you an overview of all available devices. To the left of each entry is an Info symbol which when clicked will open an overview of the provisioned telephone including the IP address.

Function Keys

The function keys to the right and left of the Yealink phone’s screen support a 3 page view, meaning they can be assigned with 3 different functions one for each page. Should the first page be fully assigned, the last key (bottom right) can be used to toggle pages.

BLF Key User / Extension Monitoring

Using the function keys, it is possible to monitor other extensions (i.e. users). The BLF keys (Busy Lamp Field) can be used to provide status information relating to the monitored extension. In this scenario, monitoring means watching the extension to see if the user is currently on the phone, being called or to answer calls intended for this extension (call pickup).

Function Keys can be assigned in a variety of ways.

Assign Function Keys Direct on the Yealink Phone

Push and hold the function key on the phone which you wish to configure for 5 seconds. At this point you will be able to assign this key with a function (e.g. BLF key).

To confirm, press Save.

Assign Function Keys via the Yealink Web UI

Under the tab DSSKey it is possible to assign the various telephone keys as BLF keys for example:

As well as user extensions, it is also possible to configure a BLF key with login codes or extensions switches.

Further Useful Function Keys

Default Configuration

As previously stated, Yealink IP phones are provisioned using the default configurations which can be found under Devices > Basic Configurations.

In addition, you can set an already edited default configurations as the standard settings. Doing so ensures that all newly added IP telephones will automatically be provisioned with these default configurations.

Assigning a Default Configuration

A default configuration can be assigned using multiple methods:

• Via Devices > Basic Configurations > Choose your Basic configuration set and press Edit Under the Devices tab, it is possible to add multiple IP telephones.
• Via Devices > Device list > Select and edit the IP Telephone and under the tab Basic Data choose the correct Basic configuration option.

Default Configuration & Automatic BLF Assignment

Under the Configuration tab, it is possible to modify the existing basic configuration. Under the Keys section you will find the already pre-configured function keys which provide a useful guideline to work with.

BLF Keys can be setup as follows:

{{!-- keys -}}
linekey.3.type = 16
linekey.3.value = 123
linekey.3.label = Max
linekey.3.line = 1

The assigned key (in this case, line key 3) consists of three parameters:

• type: The key type, 16 stands for BLF,
• value: the value, in this case the extension number,
• label: the label, which is to be displayed on the phone’s screen Label.
• line: the account of the user who is logged in to the telephone and is performing the configuration. (selected line must always be 1)

Via the menu tab Devices, assign these default configurations to thoses telephones that should be configured with this BLF setup. Save and apply your changes and once the phones have restarted, the changes will have taken affect.

Firmware Updates

From mobydick version 7.14 onwards, IP endpoint firmware will no longer be included as standard. Should a firmware version (other than the version pre-installed on the phone) be required, this must be externally sourced and per hand uploaded to the phone system firmware management tool.

Upload New Firmware

The desired firmware can be uploaded via the the Devices > Device firmware:

Firmware Roll Outs

Firmware updates can be roll out via the Devices > Device list menu. Simply select the desired Yealink Endpoints from the list via the check boxes and under Actions > Roll out firmware. This will open an overview of all selected devices to which the new firmware version should be roll out to. Click Firmware Update to roll out the desired firmware version.