Documentation

pascom Cloud Phone System Documentation and Release Notes

Setup pascom Phone Numbers

Use this guide to learn how to add and configure pascom ONE phone numbers to your pascom phone system.

How to configure pascom phone numbers

The pascom ONE phone system comes with a pascom SIP trunk already configured, so you do not need to worry about the setup. You can find the pascom trunk on the admin interface under > .

How to adjust the pascom SIP trunk incoming call rules

By default, all incoming calls are routed to one and the same internal extension number, regardless of which of your pascom phone numbers the call comes in on.

pascom cloud default incoming call rule

You can customise how you receive calls via your pascom ONE phone system SIP trunk according to your requirements as shown below.

A single number routed to an internal extension:

callrule for single numbers

For number blocks (Direct Inward Dials), it is possible to route the entire extension range to the exact same internal extensions with the help of variables.

callrule for call number block

However, if your number block phone number extensions do not match your internatl extensions, you can route individual numbers independently into the pascom telephone system.

At this point, please refer to call rules guide for more options regarding how to route calls to your phone numbers into the pascom phone system.