Documentation
pascom Cloud Phone System Documentation and Release Notes
Port Overview | Firewall Configuration
Configure your firewall
Many companies have no restricted Internet access and can therefore use the pascom server immediately, without any adjustment to the firewall.
However, if you specify exactly which Internet services your company network may access, please activate the following ports in your firewall to allow smooth operation of the pascom phone system
Port | Function | Device | Source | Target |
---|---|---|---|---|
123/UDP/TCP | Access to TimeServer (NTP) | Your Network | pool.ntp.org | |
5061/TCP | SIP-Connection | Your Network | pascom.cloud* | |
30.000-35.000/UDP | RTP-Voice | Your Network | pascom.cloud* | |
636/TCP | LDAPS, Phonebook | Your Network | pascom.cloud* | |
8884/TCP | Phone Provisioning | Your Network | pascom.cloud* | |
443/TCP | Updates, Push, Fax, Voicemail, Recordings, Filetransfer, WebClient, Chat | Your Network | pascom.cloud* | |
19302/UDP+TCP | WebRTC / Google STUN | |
Your Network | pascom.cloud*, stun.l.google.com, stun1.l.google.com, stun2.l.google.com, stun3.l.google.com |
8885/TCP | VPN Tunnel to PBX | Your Network | pascom.cloud* |
Legend
= pascom Server
= Desktop Client
= Mobile Client
= IP-Phone
= WebClient
| * = The pascom.cloud can target different IP addresses
IP addresses of the pascom.cloud outgoing (Cloud phone system)
The IP address used by the outgoing cloud phone system is dynamic and can change at any time. For this reason, it is not advisable to use this in a firewall rule.
Therefore, please use the pascom VPN Service to connect LDAP servers, for example.
IP addresses of the pascom.cloud incoming (pascom Apps)
Instead of a fixed IPv4 or IPv6 IP address, use the DNS entry “ip.pascom.cloud “. If you resolve it, you will get all IPv4 and IPv6 IP addresses that pascom.cloud is using at the moment.
The DNS record “ip.pascom.cloud “ can be used in two ways
Resolve DNS record manually
Resolve it manually with tools like “dig “ or “nslookup “ to get the IP addresses:
# ipv4 with dig:
dig +short ip.pascom.cloud A
# ipv6 with dig:
dig +short ip.pascom.cloud AAAA
# ipv4 with nslookup
nslookup -q=A ip.pascom.cloud
# ipv6 with nslookup
nslookup -q=AAAA ip.pascom.cloud
Set DNS entry directly in the firewall
Use the DNS record “ip.pascom.cloud “ directly in your firewall as destination or source. This only works if your firewall can use or resolve DNS names instead of IP addresses and updates them regularly.
QoS settings
pascom.cloud marks voice and signal packets. Many routers / switches take this into account as standard or can be configured accordingly.
Package type | TOS | COS | DSCP decimal |
---|---|---|---|
Voice | ef / 184 | 5 | 46 |
Signaling | cs3 / 96 | 3 | 24 |
All pascom clients also mark packages accordingly. Please note that group policies must be set for this under Windows. See Windows QoS Settings.