Voicemail to text: what are the advantages and how to use it Blog ● Unified Communications ● Cloud Phone Systems ● Business Phone Systems ● Artificial Intelligence 06.11.2024 6 min read James Barton Voicemail to text transcription is an extremely useful tool, that offers business users a number of advantages over normal voicemail and voicemail-2-email. Read more
VoIP2Day pascom Goes To Spain News ● VoIP ● Event ● Business Phone Systems 16.11.2015 3 min read James Barton pascom attends VoIP2Day in Madrid Read more
Asterisk Tutorial 31 - Basic Asterisk IVR Setup Blog ● Asterisk Phone Systems ● Tutorials 04.11.2015 2 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 31 of the series, we learn how to design and configure a Basic Asterisk Phone System IVR Menu. Read more
pascom Boost UK Presence with London Office News ● UK ● Business Phone Systems ● Unified Communications ● Reseller 03.11.2015 3 min read James Barton pascom expand in the UK telecoms and unified communications market with London office. Read more
What is Skills Based Routing Blog ● VoIP ● Business Phone Systems ● Contact Center 27.10.2015 7 min read James Barton Skills Based Routing is a Call and Contact Centre call routing strategy. But what is it exactly, what does it do and what are the benefits? Find out in the pascom blog. Read more
Asterisk Tutorial 30 - Asterisk IVR Concept Blog ● Asterisk Phone Systems ● Tutorials 22.10.2015 3 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 30 of the series, we learn how to design and configure your Asterisk phone system IVR menu. Read more
pascom Release Business Phone System Version 7.11 News ● Contact Centre ● VoIP ● Business Phone System ● Release 16.10.2015 2 min read James Barton Find out what’s new in the mobydick / pascom phone system version 7.11. Read more
Asterisk Tutorial 29 - Installing Asterisk IVR Prompts Blog ● Asterisk Phone Systems ● Tutorials 07.10.2015 6 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 29 of the series, we learn how to fine tune your Asterisk IVR menu prompts. Read more
Asterisk Tutorial 28 - Asterisk IVR & Prompts Blog ● Asterisk Phone Systems ● Tutorials 30.09.2015 4 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 28 of the series, we learn the basics of Asterisk IVR menues, how to record and add custom Asterisk Phone System IVR menu prompts. Read more
Asterisk Tutorial 27 - Dynamic Asterisk Queues Blog ● Asterisk Phone Systems ● Tutorials 23.09.2015 6 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 27 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queues. Read more
The Impact of Presence Technology on Employee Productivity Blog ● VoIP ● Business Phone Systems ● Unified Communications 16.09.2015 6 min read James Barton As an central tool in a UC solution, is presence management actually helping or is it a huge distraction affecting productivity. Read more
IP PBX Business Benefits Blog ● VoIP ● Business Phone Systems ● Cloud PBX 09.09.2015 9 min read James Barton As a cost effective alternativea to legacy PBXs, software based phone systems (IP PBX) deliver significanlty more business benefits. Find out more in the pascom blog. Read more
pascom SIP Trunk Plus VoIP Provider Interoperability News ● VoIP ● Interop ● Business Phone Systems ● UK 06.08.2015 3 min read James Barton pascom and UK SIP provider SIP Trunk Plus announce pascom VoIP phone system interoperability. Read more
Asterisk Tutorial 26 - The Asterisk Database Blog ● Asterisk Phone Systems ● Tutorials 21.07.2015 4 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 26 of the series, we take a look at the Asterisk Database and Asterisk Functions. Read more
Asterisk Tutorial 25 - Asterisk Dynamic Queue Agents Blog ● Asterisk Phone Systems ● Tutorials 15.07.2015 2 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 25 of the series, we learn how to turn your Asterisk phone system users powerful Contact Centre platform with dynamic queue agents. Read more
pascom Release Business Phone System Version 7.09.03 News ● VoIP ● Release ● Interop 10.07.2015 2 min read James Barton pascom business phone system version 7.09.03 is now available. Find out what’s new in the latest release. Read more
Asterisk Tutorial 24 - Asterisk Music on Hold Blog ● Asterisk Phone Systems ● Tutorials 08.07.2015 2 min read James Barton Welcome to the VoIP Guys Introducing Asterisk phone systems tutorial series. In part 24 of the series, we cover how to add and configure Music on Hold for your Asterisk phone system. Read more
pascom UCS Identity Management Blog ● Identity Management ● Interop 01.07.2015 3 min read James Barton The VoIP Guys are back with an Identity Management (IdM) special - pascom meets UCS, featuring Nico Gulden, Univention Product Manager, and of course Mathias Pasquay, VoIP Guy and pascom CEO. Read more
pascom Univention Interoperability News ● Identity Management ● Interop 30.06.2015 3 min read James Barton pascom and Univention Boost Security with Successful Interoperability. [Deggendorf and Bremen, Germany | June 30, 2015] pascom GmbH, developer of the innovative software pascom phone system are pleased to announce the successful completion of interoperability testing with Univention GmbH’s Corporate Server (UCS). Read more
pascom mobydick phone system 7.10 News ● Business Phone Systems ● Release ● VoIP ● Video Conferencing 29.06.2015 4 min read James Barton pascom’s mobydick 7.10 VoIP phone system has arrived and brings with it greater interoperability and intergration possibilities, a new phonebook, and more security. Read more
What is Identity Management Blog ● Identity Management ● Interop 29.06.2015 6 min read Nico Gulden What is Identity Management and why is important? Univention’s Nico Gulden explains the in’s and out of IdM and what it means for business. Read more