Confused by all the tech jargon and fancy industry terms? Use our VoIP Glossary and learn what’s what.
All IP
Analog
Asynchronous Communication
ATA Analog Telephone Adapter
Audio Encoding
Audio Menu
Audio Response Units
Auto Attendant
Auto Provisioning
Automatic Call Distribution (ACD)
Bandwidth
Bring Your Own Device (BYOD)
Bring Your Own Provider (BYOP)
Call Detail Records (CDR)
Call Flip / Call Pushing
Choose Your Own Device (CYOD)
Choose Your Own Provider (CYOP)
Click-to-Dial
CLIP No Screening
Cloud Communications
Cloud PBX
Codecs
Digital Technology
Digital Transformation
Enterprise Mobility Management
Extension Number
Extension Switch
Fax to Email
Find me / Follow me
Fixed Mobile Convergence (FMC)
FoIP
Gateway
Hardware as a Service
HD Audio
HD Video
HD Voice
Inbound Telephony
Instant Messaging
Interactive Voice Response
Intercom
Internal Extension
Internet Telephony
IP Address
IP Phone
ISDN
LAN
Landline Number
Local Area Code
MAC Address
Managed Service Provider
Media Gateway
Mobile Application Management
Mobile Device Management
Mobile VoIP Apps
NAT
One Number Concept
Online Status
Outbound Telephony
PBX
POTS
Presence Management
PSTN
Quality of Service
Remote Working
REST API
Session Border Controller
SIP
SIP Provider
SIP Trunking
Softphone
SOHO
T.38
TAPI
Team Collaboration
Teleworking
uaCSTA Connection
Unified Communications
VoIP
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