What does Hardware as a Service mean?
Hardware as a Service referres to the operational costing model that sees a business renting or leasing their telephony hardware as opposed to purchasing them outright.
True Hardware as a Service models will involve the hardware being leased over a fixed term period e.g. 2 years with the option of upgrading to the latest models at the period end when renewing the contract.
Hardware as a Service models have been adopted by hardware vendors, but are often most successful when offered in combination with another service offering. The most well known Hardware as a Service model offered in combination with another service are pay-monthly mobile phone contracts whereby the customer can upgrade their phone every two years.