What Is The One Number Concept?
The One Number Concept is often referred to as a Single-identity number, extension mobility, or single number reach and enables employees to make and receive calls from all of their devices (including personal mobile devices) using their office number no matter where they are.
This is particular useful for remote and homeoffice working as well as in open plan offices that use hotdesking. One of the main advantages of the one number concept is that remote workers no longer require company mobile phones or to use their private mobile phone number when making and receiving calls. This has a number of benefits from protecting employee privacy to reducing costs and importantly providing callers with a constant experience and single point of contact when communicating with your company.