What is Team Collaboration?
Team Collaboration is the term used within the telecoms and unified communications industry to describe teams working together within a business environment. Such teams work together in order to achieve common goals either as a department, project team or a customer account team. The team members can be either remote or on-premise, but usually will involve at least a hybrid mix of remote and presence employees.
Team Collaboration tools include instant messaging, group chats, group audio and video conferences, file sharing and desktop sharing as well as non-UC Telephony tools such as cloud storage, ticket management systems etc.