Create a professional in-call experience with Music on Hold (MoH) and individually recorded menu prompts.
First impressions count and in business can often mean the difference between success and failure and for many businesses, the first customer contact point is on the phone. From your Interactive Voice Response (IVR) menus to Auto Attendants and voicemail greetings, making a sound impression is essential and pascom’s professionally recorded phone menu prompts and Music will help your business present a professional, consistent brand image.
Ensure that your customers enjoy the best possible in-call experience by adding music on hold and multiple prompts. For example, with 3 or 4 prompts it is possible to greet your callers differently according to time of day and day of the week as well as adding professional voicemail box greetings.
pascom Default
Relaxing Piano
Chilled Electro
Henning (deutsch)
Female AI
Male AI
Use these examples to design your caller experience around your business needs.
Welcome to ABC consulting. The next availble member of our team will be with you shortly.
Greeting prompt played before connecting a caller to an employee
Welcome to XYZ services. Our offices are currently closed. Our business hours are 9am to 6pm, Monday to Friday.
Optional ending: …please leave us a message after the tone.
Prompt to be played outside of business hours
All our staff are currently on a call. Please try again later.
Announcement to be played when all employees are currently on a call
Welcome to my business. Due to the public holiday (in ____), our offices are closed today. You can reach us again on the next working day during our regular business hours. These are Monday to Friday, from ___ to ___ .
*Useful prompt if your offices close for public holidays
Thank you for calling pascom. Please listen carefully and select from the following options so we can guide you to the best available person. For sales, please press 1. For support, press 2. For accounts, press 3.
Prompt for IVR menus
While you wait to be connected with our sales team, did you know that pascom ONE customers can call each other for free? More information can be found on www.pascom.net/en/free-pascom-to-pascom-calling/
Announcements while waiting in the sales queue. Best used with music mixed into the background.
The pascom phone system prompt bundle consists of a maximum of 5 prompt or music on hold files, For example, a normal call queue will have a music on hold plus multiple announcements. In this scenario, 4 prompts and 1 music on hold is probably the right balance. Of course, you can have different prompts and music per call queue, and you might need IVR prompts as well. If this is the case, simply order more than one phone system prompt packs.
Your name *
Company e-mail *
Sales Order Number (SO Number) *
Select your speaker & music on hold *
Prompt 1 *
Prompt 2
Prompt 3
Prompt 4
Prompt 5
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The pascom cloud phone system is a software-based virtual phone system solution that combines all the functionality of a traditional PBX with modern team collaboration and remote working tools to keep your team and customers connected. No matter where your team members are working, they will have instant access to a reliable, secure and high-performing communications solution designed to deliver the extra flexibility and scalability that your business requires - from Team Collaboration to working from Home Office.
We upgrade business communications