Business Phone System IVR Best Practices Blog ● VoIP ● Business Phone Systems ● IVR ● Cloud PBX 13.10.2014 7 min read James Barton Is your business phone system’s hotline options menu up to task? For callers, effective IVR menus need to be easy to follow and understand and route them to the right place or person. Read our blog to learn more about our recommended phone system IVR best practices. Read more